Privacy Policy

At Krafteria Handicrafts, we value the trust you place in us when you choose to browse or shop from our collection of handcrafted goods. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or visit our physical store.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

• Full Name

• Contact Number

• Email Address

• Shipping & Billing Address

• Payment Information (processed securely via trusted payment gateways)

b. Non-Personal Information:

• Browser type and version

• Device type

• IP address

• Pages visited and time spent

• Referring websites

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate order status and promotions

• Improve our website and services

• Respond to inquiries or customer service requests

• Comply with legal obligations

3. Data Security

We are committed to ensuring your information is secure. We use appropriate physical, electronic, and managerial procedures to safeguard and secure the data we collect online.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with:

• Trusted service providers (e.g., payment gateways, courier partners) for order fulfillment

• Government or legal authorities when required by law

5. Cookies

Our website may use cookies to enhance user experience. Cookies help analyze web traffic and customize the website based on your preferences. You can choose to accept or decline cookies through your browser settings.

6. Your Rights

You have the right to:

• Access your personal data

• Request corrections

• Withdraw consent

• Request deletion of your data (subject to legal or operational requirements)

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Children's Privacy

Our products and services are not intended for children under 13 years of age. We do not knowingly collect data from children.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Effective Date."

Exotic India Art Private Limited has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website: exoticindiaart.com as well as our mobile shopping apps on Android and iOS.

Collection of device data

In order to use this Web site or mobile App, we track/collect the following information in order to provide an enhanced, customized experience:

• When you use our mobile apps, we collect and store Device ID in order to send relevant targetted notifications.
• When you use our web site or mobile apps, we collect your IP address and detect the country location in order to provide content specific to your location.

Registration

In order to use this Web site, we request certain personally identifiable information from you on the registration form. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Affiliate Program

Currently we dont have any affiliate Program, Please reach out for any info at info@krafteria.com

Newsletters

If you wish to subscribe to our newsletter, we will use your name, email address and mobile to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.

Links to Other Sites

If you click on a link to a third party site, including on an advertisement, you will leave the exoticindiaart.com site you are visiting and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as exoticindiaart.com. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third party website that is linked to a exoticindiaart.com site, you should read that site’s privacy statement before providing any personally identifiable information.

Krafteria.com does not share, sell, rent or trade your personal information with third parties other than as described within this privacy statement.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. In certain situations, Exotic India may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Agents/Service Providers
We use other third parties such as a shipping company to fulfil orders, and a credit card processing company to bill you for goods and services, we will share (such as your shipping address, phone number, or email) as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for promotional purposes.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this [to improve services we offer you, to improve marketing, analytics, or site functionality.

Exotic India and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number, national ID, personal health information) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at privacy@krafteria.com

Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving newsletters from us at the point where we request information about the visitor.

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

 

• You can send email to unsubscribe@krafteria.com
• You can visit the following URL: Contact Us

Correct/Update/Delete/Remove
Upon request Exotic India will provide you with information about whether we hold any of your personal information. If your personally identifiable information changes, or if you no longer desire our service, you may correct, delete/remove or update it by making the change within the “My Account” section of the site once you have logged in or by emailing our Customer Support at info@exoticindia.com. We will respond to your access request within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer user your information to provide you services contact us at info@exoticindia.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Customer Testimonials/Comments
We post customer testimonials/comments on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial or comment to post their name along with their testimonial or comment. To request removal of your personal information from our testimonials or comments, contact us at privacy@krafteria.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Tell-A-Friend and e-Cards
If you choose to use our referral service to tell a friend or choose to send your friend an e-card, we will ask you for your friend’s name and email address. We will automatically send your friend an email inviting him or her to visit the site or an e-card if you chose to utilize this feature. exoticindiaart.com stores this information for the purpose of sending this email and tracking the success of our referral program.

Your friend may contact us at unsubscribe@exoticindia.com to request that we remove this information from our database.

Social Media (Features) and Widgets
Our Web site includes Social Media Features, such as the Facebook recommend button, Google+ recommend button, and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing it.

Single Sign-On
You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Gift Voucher
If you purchase a gift voucher from us we will collect the recipient’s name, email address and the gift voucher value. Once you purchase the voucher we will send your friend a one time email that contains their gift voucher. We store their information for the purpose of tracking the success of the gift voucher program and to ensure that the gift voucher has been delivered. Your friend may contact us at unsubscribe@krafteria.com to request that we remove this information from our database.

Changes in this Privacy Statement
If we decide to change our privacy statement, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this statement, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:


privacy@krafteria.com

Last Updated on JULY 14, 2025