At Krafteria (SRI BALAJI HANDICRAFTS)., we are committed to delivering your handcrafted treasures as quickly and safely as possible. We ship both within Hyderabad and all over India, using trusted delivery partners.
1. Shipping Within Hyderabad
We offer express 2-hour delivery for customers in Hyderabad, subject to the following conditions:
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Product availability at our local warehouse/store
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Orders placed during business hours (between [insert timing, e.g., 10 AM – 8 PM])
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Delivery address falls within eligible service zones in Hyderabad
Note: In case of unavailability or high demand, delivery may take up to 24 hours. We will notify you in such cases.
2. Shipping Across India
For locations outside Hyderabad, we ship all over India using reliable courier partners.
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Estimated delivery time: Minimum 3–10 business days
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Delivery times may vary depending on location, product availability, and courier service
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Tracking information will be shared once your order is dispatched
3. Shipping Charges
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Hyderabad (2-hour delivery): May include a nominal charge based on distance and order value (free on select orders)
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Rest of India: Standard shipping rates apply and will be shown at checkout
4. Dispatch Time
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Orders are usually processed and dispatched within 1–2 business days
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Customized or made-to-order items may take longer, and customers will be informed in advance
5. Delivery Delays
While we aim to deliver on time, delays may occur due to:
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Weather conditions
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Remote or inaccessible areas
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National holidays or strikes
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Courier delays (beyond our control)
We will keep you updated and assist in tracking your package at all times.
6. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email. You can use it to track your shipment in real-time.
7. Contact Us
For questions about shipping or to check service availability in your area:
