Terms & Conditions

Welcome to Krafteria (SRI BALAJI HANDICRAFTS)  By using our website and/or shopping from our store, you agree to the following Terms and Conditions. Please read them carefully.

1. General

These terms govern your use of our website and any purchase made through our online or offline store. By accessing or using our services, you agree to be bound by them.

2. Products & Descriptions

  • All our products are handcrafted and often unique, so slight variations in color, design, and size may occur.

  • We strive to display product colors and images as accurately as possible but cannot guarantee your screen will display them correctly.

  • Product availability is subject to change without notice.

3. Pricing & Payment

  • All prices listed on the website are in India Currency and are inclusive of applicable taxes unless otherwise mentioned.

  • We reserve the right to change prices at any time without prior notice.

  • Payments are processed through secure and trusted gateways. We do not store your card or payment information.

4. Orders & Shipping

  • Orders are confirmed via email or phone after successful payment.

  • Shipping times may vary depending on your location and product availability.

  • Delivery delays caused by external factors (weather, courier issues, etc.) are not our responsibility.

5. Returns & Exchanges

  • We accept returns or exchanges only for damaged, defective, or wrong items delivered.

  • Claims must be made within 4 days of delivery, along with photos and proof of purchase.

  • Custom or made-to-order items are not eligible for return or refund.

6. Intellectual Property

All content on this site, including logos, images, text, and designs, is the property of Krafteria (SRI BALAJI HANDICRAFTS). and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

7. User Conduct

By using our website, you agree not to:

  • Engage in fraudulent activities

  • Disrupt our services or website functionality

  • Upload harmful or unlawful content

8. Limitation of Liability

Krafteria Handicrafts will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

9. Termination

We reserve the right to terminate access to our site or services if we believe a user has violated these terms.

10. Governing Law

These terms are governed by the laws of Krafteria (SRI BALAJI HANDICRAFTS). Any disputes will be handled under the jurisdiction of Hyderabad courts.

11. Contact Us

For any questions regarding these Terms, please contact us